We are searching nationally for candidates with experience in managing retail malls. Redevelopment experience is a huge asset. The Shops at Hilltop is seeking a top performing General Manager for a Retail Shopping Mall in Northern California/Bay Area. (Asset Management of one million sq/ft)
Up for a challenge?
The General Manager is accountable for the overall mall management and operation of the retail asset. The ideal candidate will have 10+ years experience in Mall Operations, with demonstrated strengths in Leadership, Strategic Planning, Redevelopment, Construction, Marketing and Re-branding retail assets. Additionally the mall manager will have a unique opportunity to create an environment which enhances the the guest retail experience, drives tenant retention, and strategically positions the property for future growth. If you "Think like an Owner" its time to picture yourself taking the next step.
Primary duties include insuring accurate billing and collection of revenue, the efficient management of expenses and repairs, minimizing liability, administration of lease terms, providing accurate & timely reports and maintaining a strong relationship with clients, tenants and vendors.
Perform all lease administration duties, monitor collections, and enforce the terms of the lease proceedings Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives Provide management and leadership to property staff, including hiring and performance management Develop comprehensive annual inspection process for properties; complete weekly, monthly, quarterly, annual inspections Develop operating and capital budgets, track variances, oversee the completion of CAM reconciliations Bid, negotiate, and manage conformity with vendor contracts Accurately abstract all property leases. Coordinate move in/move out Preparation of Annual Budget and CAM Reconciliations Maintain interface with third party owners and accounting team ensuring total contract compliance, including preparation of accurate and timely reporting Coordinate and oversee on behalf of owner, all tenant and building construction work to ensure timely and accurate completion of all construction work at property Maintain the accuracy of the property management contract
Qualifications (Education & Experience)
Bachelor Degree in Business Administration or related discipline Minimum of 8+ years of real estate property management or related experience Large Retail Mall / Power Center experience required Previous experience in analyzing and negotiating commercial lease and/or contract language Strong knowledge of finance and building operations Technical experience with commercial building's physical systems; HVAC, plumbing and electrical systems Or any similar combination of education and experience CPM, or CSM designation desirable Possess CA real estate license
Ability to analyze, prioritize, and delegate Ability to effectively manage a team of professionals, including both employees and vendors Advanced knowledge of Microsoft Office Suite Strong interpersonal skills and problem solving ability Proven record of providing excellent internal and external customer service Excellent oral and written communications skills, including presentation skills The qualified candidate will be detail oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented We provide an environment where you can grow personally and professionally in a sought after company culture that values respect, support, accountability and quality. We offer attractive and competitive compensation and generous benefits including medical, dental, paid vacation and sick days.