FACILITIES SPECIALIST FOR MAINTENANCE & SCHEDULING
HOUSING & FOOD SERVICES
Open Until Filled
$65,000 to $75,000 annually + benefits
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Housing and Food Services (HFS) at the University of Washington is pleased to announce an opening.
Facilities Specialist for Maintenance & Scheduling
PURPOSE Provide managerial level support for the Housing & Food Services maintenance program, including direct oversight of work management functions and supervision of the HFS paint programs supporting all apartments and residence halls operated by HFS. Manage unit-wide administrative programs including work intake, maintenance contract administration, and maintenance inspections.
RESPONSIBILITIES Maintenance and Scheduling Program Operations (50%)
Assist the Facilities Manager for Maintenance and Operations in managing the overall maintenance program for Housing & Food Services including hiring, training, development, and performance management of personnel.
Direct work management functions for the HFS maintenance program including:
o Review, prioritize, and assign service requests and work orders. o Resource deployment and personnel management for optimum unit performance. o Align work order management processes and procedures with HFS and UW Facilities business processes. o Development, oversight, and implementation of standard work management processes and procedures. o Determine execution method(s) for performance of work based on customer requirements, productivity, and current shop backlog. Make resource recommendations to the Facilities Manager based on projected workload and shop capacity/capabilities. o Manage customer service and communication including following up on customer concerns.
Monitor performance of the HFS maintenance program and make recommendations for improvement, including:
o Assessment of work order priority completion. o Review of aging work orders. o Analysis of apartment turn timelines.
Directly oversee development and implementation of the unit's resource management plan for planned and cyclical functions, including:
o Provide leadership for the 12-month apartment turn program. o Supervise paint program operational planning, scheduling, and supervision. o Oversee the maintenance inspection process and associated punchlists. o Manage and schedule cyclical maintenance planning.
Make recommendations for process improvement.
Manage outside vendor contracts including HVAC and elevator service.
Manage furniture installation logistics based on occupancy changes.
Establish and maintain an organizational culture that emphasizes service to customers, including residents, staff and visitors, vendors and contractors.
Supervise the work of direct reports ensuring appropriate productivity and quality.
Evaluate the work completed by direct reports and provide constructive feedback so as to support success.
Ensure proper implementation of Department and University personnel, payroll, and safety policies and procedures.
Supervise the HFS paint staff, including:
o Develop and maintain a staff training program. o Ensure proper implementation of personnel, payroll, and safety policies and procedures including payroll, leave requests, overtime reports, hourly staff usage, employee actions and discipline and accident reports. o Oversee performance management. o Maintain compliance with the Collective Bargaining Agreement in staffing practices, policies, and procedures. o Coordinate recruitment and hiring of staff.
Facilities and Department Operations Management (15%)
Respond to University and Department emergencies, including serving in the Unit Response Center when activated to support HFS facilities, services and communities.
Coordinate with the Facilities Specialist for Custodial Operations and the Maintenance Supervisor to ensure readiness of all apartment units through coordination of maintenance and cleaning turns.
Administer contracts for delivery of services including Elevators, HVAC and grounds services.
Collaborate with other Facilities Managers and the Maintenance Supervisor to work effectively and provide leadership in execution of the program and department objectives.
Ensure organizational compliance with applicable laws and regulations including permitting, fire and life safety, Labor and Industries. Interpret requirements; develop, document, and implement practices; conduct or oversee analysis and reporting; implement or make recommendations for remediation or correction as necessary.
Participate in the development, monitoring, and execution of budgets for the maintenance and paint program
Approve expenditures associated with the paint program
Organizational Effectiveness (10%)
Collaborate with HFS Residential Life, Conference Services, and UW Facilities Services to ensure maintenance program strategies and operations are coordinated
Analyzes current and future needs and develops plans for addressing them.
Ensures that budget goals are met and that HFS obtains the greatest value for resources expended.
Serves as interdepartmental liaison with campus partners or other agencies. Serve on the campus committees as assigned.
Support the execution of the Housing Master Plan
Performs other duties as assigned, including special projects, work on committees and activities as well as other HFS unit activities, including recognition and service events.
Supervision Supervises 2 Painter Leads and 4 Painters.
Minimum Qualifications: A bachelor's degree and three years of experience in Facilities Operations or equivalent experience.
Equivalent combinations of education and experience may substitute for required qualifications.
What's in it For You:
Full benefits, including medical and dental insurance and retirement.
Paid vacation and sick leave, as well as 10 paid holidays a year and one personal day.
Subsidized transit and parking passes.
Work for a mission-driven organization that is focused on providing the best possible living and learning environment for our students.
Condition of Employment:
A satisfactory outcome from criminal background check is required prior to hire.
A satisfactory outcome from the reference check process.
This position will work a schedule 8 a.m.5 p.m., MondayFriday; however, this position will occasionally be required to participate in events outside of regular office hours. Required to respond to emergencies that occur while on or off duty.
The salary range is $65,000 to $75,000 annually + benefits.
Although posted until filled, for priority consideration please apply by January 19, 2018.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for embracing diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The Department of Housing & Food Services (HFS) employs approximately 1,500 full-time, part-time and student staff who work in Residential Life, UW Dining, Student and Financial Services, Communications and Marketing, Human Resources, Facilities Services and Information Technology.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.