The Service Representative works to prepare recently vacated apartments for market readiness and availability to rent to another tenant. The Service Representative also may respond to service work orders, perform painting and pressure washing duties, grounds keeping, and less technical tasks or to assist a Service Technician in the performance of his/her duties.
The Service Representative reports to the Property Manager with oversight from the Service Manager
Essential Duties and Responsibilities:
Receives “make ready” assignment; gathers all necessary tools, equipment, and supplies needed to make an apartment unit available to rent.
Checks caulking and applies where needed.
Evaluates carpet and vinyl; shampoos carpet/vinyl, or replaces carpet/vinyl if needed.
Checks air conditioning unit, heating unit, water heater, and all appliances; makes minor repairs if needed; contacts Service Manager for more extensive repairs or replacements.
Checks lighting and plumbing fixtures; makes minor repairs and replacements as needed.
Repairs or replaces baseboards or trim as needed.
Polishes and varnishes cabinets and other woodwork as needed.
Checks all doors and windows and re-keys all locks.
Repairs holes in walls and performs painting duties as needed.
Responds to service calls to make less technical repairs or replacements; assists Service Manager as needed.
Performs pool maintenance and landscape duties as needed, including pressure washing and cleaning.
Performs other miscellaneous tasks as assigned.
Ability to understand basic instructions and follow a checklist of tasks
Skill in using basic hand tools
Ability to perform basic work in electrical, plumbing, painting, and carpentry
Knowledge of safety procedures
Ability to assess detailed repairs and replacements in a vacant apartment to make it available for a new resident
Ability to perform physical labor and to lift heavy weights regularly
Six months experience performing work that requires constant physical activity. Ability to read and understand written instructions and complete standard paperwork. Able to work in moderately difficult environments and to regularly lift items weighing up to and occasionally above 50 lbs.
We believe it is only through our greatest asset, our associates, that we transform properties into communities, and apartments into homes. If you are looking to join a company that is devoted to creating an atmosphere of excellence, and to creating a sense of community for our residents, then MAA is the perfect company for you! Explore MAA Careers for the opportunity that might be waiting just for you, or continue reading to learn more about the many benefits of working for MAA.MAA considers applications for employment submitted online only.________________________________________Benefits of MAAWe want to ensure that choosing to become an MAA associate is as much the right decision for you as it is for us. That is why MAA offers a variety of programs and benefits to meet your needs. MAA offers a comprehensive benefits package to meet your needs, whether you are full-time or part-time, at the start of your career or heading into retirement. Here are just a few of the benefits MAA offers:•Medical, Dental & Vision Insurance •401(k) Savings Plan •Apartment Discount •Employee Stock Purchase Plan •Paid Time Off •Tuition and Certification Reimbursement •Life & Disability Insurance •Free Confidential Counseling •Supplemental life insurance