The Program Assistant assists with the delivery of accommodated and standard exams, scanning of exams for faculty, and general office and program duties.
Testing Program - Administer testing examinations - Ensure current testing requirements are followed as established by companies/testing organizations/certifications such as the Postal Service; irrigation; heating, ventilation and air conditioning (HVAC); medical certifications including paramedics; Graduate Record Examination (GRE); placement exams; etc. - Follow specific requirements for checking in, instructions to individuals, digital signatures, pictures, etc. - Maintain electronic and manual files; compose and save correspondence; fax, scan, copy, create, revise and save forms for office use; process duplicating requests; create, maintain and use excel spreadsheets and Word documents - Responsible for providing excellent customer service to students, faculty and the general public by answering questions regarding the test center and internal processes - Serve as the timekeeper to the program and will have Director sign all timekeeping reports when necessary - Verify candidates identity and enrollment by using standard testing guidelines - Provide test instructions, distributes test materials, monitors candidates as they test, collects test materials - Follow established Testing Center guidelines, policies and procedures - File tests, answer keys, and student answer sheets - Notify Director of testing security irregularities - Responsible for the security of test materials and maintain confidential material - Inventory testing material as it arrives or leaves office. Maintain appropriate level of supplies by notifying Director of supply requirements - Enter test scores into Safari - Communicate test scores to other university offices as needed
Accommodated Testing - Verify student identity using standard testing guidelines - Confirm student has approved accommodations by using internal procedures - Maintain filing system with student exams - Maintain filing system with professor proctor notes - Administer exams to disabled students - Ensure correct exam time limits are applied for every student - Collect, scan and email exam results to professors - Responsible for security of all exams - Make arrangements for reader or scribb as needed
Test Scanning - Explain test scanning process to faculty and staff - Receive and check in exams from faculty and staff - Operate test scanning hardware and software - Perform basic scanning machine maintenance - Send score reports by email to faculty and staff - Monitor answer sheet inventory and inform Director when more sheets are needed - Other duties as assigned
Experience in providing specific departmental information, resolving problems and advising on policies/procedures
Strong oral and written communication skills
Ability to work with confidential material
Ability to multi-task while dealing with interruptions and ability to work with high levels of attention to detail
Experience and/or training that demonstrate the ability to work effectively with internal and external clients and customers to identify their needs, provide information or assistance, resolve their problems and/or satisfy their expectations by providing quality services
Proficiency using Microsoft suite package (word, Excel, email and/or similar software applications)
Ability to manage workload and projects to meet predetermined deadlines
Candidate will be required to pass certification requirements with various testing organizations in order to administer their exams within two months of hire
OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position
Experience in student centered environment
Experience working in a testing environment
Accountability/Dependability: Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules.
Judgement: Makes timely, informed decisions. Analyzes options and determines appropriate course of action.
Teamwork: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.
Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.
Commitment to Diversity: Recognizes the value of diversity and helps create environment that supports and embraces diversity.
Pay, Benefits, & Work Schedule
Salary: $2414/month with periodic increases up to $3115/month
Schedule/Appointment: Monday - Friday, 8:00am-5:00pm (1 hour lunch) / PSE Bargaining Unit 4
Working Conditions: Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer work station for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel may be required.
Benefits : CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit: http://www.cwu.edu/hr/benefits-0
How To Apply
To apply for this position, you must complete the on-line application and attach:
A detailed cover letter clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting;
Resume including work history, education, training; and
Contact information for three professional references.
Screening Begins: August 16, 2018
**Priority will be given to applications received by the screening date. Incomplete applications will not be considered.
Please contact Human Resources at email@example.com or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment
Prior to employment, final candidate(s) will be required to submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
This position is part of a Public School Employees of Washington (PSE) bargaining unit.
The seniority date for the selected applicant shall be set in accordance with Article 43.2 of the Public School Employees (PSE) collective bargaining agreement.
Located in historic Ellensburg, Washington, Central Washington University is a public four-year university. Home to over 10,000 students, Central has a commitment to hands-on learning and discovery, which takes students beyond the limits of the classroom and books. Central prepares students to become well-educated citizens who are ready for high-demand careers in the workforce and offers over 150 undergraduate majors as well as graduate studies programs and research. To prepare and enable students to succeed in a global economy, Central partners with over 30 colleges and universities around the world.CWU is an Affirmative Action/Equal Opportunity Employer/Title IX/Veteran/Disability Employer.