The Division of Information Technology (it.gwu.edu) is the chief provider of technology infrastructure, services and applications at GW. The Division partners with stakeholders across GW to equip students, staff and faculty with the technology know-how and tools necessary to achieve academic excellence. Reporting to the Director of Communications Engineering, the Assistant Director of Network Operations & Security Systems works within the Division's Communications & Technology Support Services department.
The Assistant Director of Network Operations & Security Systems performs the following duties:
manages a team of individual contributors.
provides management of centralized computing operations and systems, information security, site licenses for network-based and centralized computers and security.
provides management of Physical Security/Life Safety Systems, card management systems and coordinates security efforts across the company, including information technology, human resources, communications, legal, facilities management and other groups, and will identify security initiatives and standards.
assists in the preparation of the annual department budget for installing, operating, upgrading, managing, and planning information transport infrastructures, centralized platforms and operating systems, physical security initiatives, and the multi-user computer systems, to include assessing the projected costs for technological advancements.
conducts in-depth short and long-range needs analyses, strategic and tactical planning, and presents resulting recommendations regarding information transport infrastructures, centralized platforms, and operating systems technology, to include projections for required financial and human resources, the life expectancy of technological enhancements, and conferring with management representatives of external organizations to obtain feedback relative to technological advancements in the research and developmental stage.
manages the architect, design, installation, monitoring, and troubleshooting activities that support the George Washington University Information Network and Physical Security Systems by leading functions related to multiple campus networks, Enterprise level Access Control, CCTV, Intrusion Detection Systems, Life Safety Systems and to perform complex telecommunications systems design services in the areas of voice, data, video, IT security, Physical Security, Life Safety, service provider, building management and data center.
The position is based at GW's Foggy Bottom Campus in Washington, DC but may require travel to travel between it and the University’s Virginia Science & Technology campus in Ashburn, VA. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Leads network operations services team and security systems integration team. Provides input and creates for policy and procedure development to effectively facilitate all activities performed within the division, to include tactical plans and analysis to accommodate unusual conditions or situations that can immediately impact technical services to customers.
Develops and implements in-service technical training programs for subordinate staff, to include developing and cultivating customer service skills within the division and arranging for external training, as necessary,
Assists in managing the services component of the CES Infrastructure, Administration, End Point Support, Operations and Engineering teams and acts as liaison with managers and department heads throughout the Division of Information Technology and the University to provide assistance and guidance in the evaluation, acquisition, installation, and operation of computer systems, physical security systems, card management systems, services, telecommunications, new information technology, and multi-user computer systems, to include developing and presenting a comprehensive cost projection.
Assists in the daily operational and project budget preparations, to include preparing and recommending changes, as appropriate.
Represent CES in cross divisional/departmental standing meetings and other duties as assigned.
Professional experience in state-of-the-art information systems technology such as to include experience managing and developing the technical operations of a large and complex organization (preferably in a research university)
Excellent time, project, and personnel management skills including excellent communication skills.
A sound understanding of data center operations including, HVAC and power systems
Experience with developing and deploying PPDIOO or similar lifecycle process
Fluent with all aspects of networking as it pertains to a senior engineering position
Proven track record of successful implementations of complex technical solutions, process development, and process improvement
Experience in Low voltage Systems, Threat Assessment and Master Security Planning
Bachelor’s degree in an appropriate area of specialization plus 6 years of relevant professional experience. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Special Instructions to Applicants::
In order to gain a better understanding of your experience, the professional experience section of your resume must include months in addition to years. For example, instead of "2014 – 2015," it should include "April 2014 – January 2015" or similar information.
GW is the largest institution of higher education in the District of Columbia. The university has more than 20,000 students from all 50 states, the District and more than 130 countries studying a rich range of disciplines: from forensic science and creative writing to international affairs and computer engineering, as well as medicine, public health, the law and public policy.