Portland'5 Centers for the Arts (formerly the Portland Center for the Performing Arts) is a leader in expert venue management, overseeing the Arlene Schnitzer Concert Hall, Keller Auditorium and Antoinette Hatfield Hall, which includes the Brunish Theatre, the Newmark Theatre and the Dolores Winningstad Theatre.
Home to arts organizations such as Oregon Ballet Theatre, the Oregon Symphony and the Portland Opera, it's among the largest performing arts centers in the US with approximately 1,000 performances and 900,000 attendees annually and generates an average of $60 million in regional spending and more than 700 jobs each year. The five theatres at Portland'5 have showcased countless events over the years including Broadway shows, concerts, comedy shows, plays, children's theatre, lectures, dance and much more. We are purposeful in presenting our diverse community with meaningful performing arts performances and spaces that are welcoming and accessible to everyone.
The position of Director of Operations manages the daily operations of building maintenance, stage-related services, grounds maintenance, custodial services, security and capital projects. Oversees event and performance load-in and load-out, setup and teardown. Develops and implements appropriate policies, programs and services to ensure effective utilization of resources and regulatory compliance. Serves as a member of the management team.
Portland'5 is operated by Metro and managed by the Metropolitan Exposition and Recreation Commission. For more information about Portland'5 visit www.portland5.com.
At Portland'5 Centers for the Arts, we strive to hire a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive.
An employee in this position must be able to perform all of the essential job duties listed below with or without reasonable accommodation; however, this list is not intended to include all of the specific tasks which an employee in this position may be expected to perform.
Develop, plan, budget for and direct the work of operations department staff and construction project managers involved in maintenance or renewal/replacement of buildings and grounds, event support services, building and event security and stagecraft functions in three separate facilities.
Liaise with Metro central services (Human Resources, Information Services, Finance, Capital Projects) and advocate for and assist with development of effective and transparent processes, systems and equipment to support Portland'5 operations.
Through the efforts of subordinate management staff, create a balanced, team-oriented working environment for the operations department founded on collective responsibility, creativity and total accountability to each other in order to safely and effectively achieve success.
Coordinate and manage capital projects with vendors, contractors and consultants; obtain bids and quotes; negotiate contracts. This includes contracts and development of multi-year capital project and equipment replacement plans and implementation oversight.
Oversee all aspects of technical services, event set up, grounds maintenance and custodial services.
Develop and implement short-term and long-term goals and objectives, and policies and priorities of department programs, projects and functions with Executive Director and executive staff colleagues.
Plan, direct, coordinate and review department work plan; monitor and evaluate the effectiveness and efficiency of processes, methods and procedures.
Develop, implement and manage department budget; forecast additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments as necessary.
Ensure projects are managed in compliance with codes, ordinances, regulations, and other requirements, including but not limited to, Owner Controlled Insurance Program (OCIP), Leadership in Environmental and Energy Design Certification (LEED), and OSHA.
Performs other duties which may be necessary or desirable to support the agency's success.
Metro organizes its positions into classifications. Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. This position falls under the Director of Operations classification (click to read the full classification).
The successful candidate will possess the following:
Bachelor's Degree in engineering, electrical or related field or Facilities Manager Certification, and a minimum of eight (8) years of experience in building maintenance. A minimum of five (5) years of supervisory/management within a public assembly or arts venue building operation; or an equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties. Requires current and valid driver's license.
Knowledge, skills and abilities
In-depth knowledge of facilities operations, including building construction and maintenance, mechanical equipment repair and grounds maintenance.
Knowledge of organizational and management practices as applied to the analysis and evaluation of venue programs, policies and operational needs.
Knowledge of pertinent Federal, State and local laws, codes and regulations as it applies to public assembly facilities.
Knowledge of budget development, forecasting, labor modeling, oversight and reporting.
Knowledge of requirements to administer union contracts/collective bargaining agreements.
Knowledge of how to maintain buildings, related equipment and systems; evaluation of completion and efficacy of building maintenance.
Knowledge of information technology systems – how infrastructure, systems, applications and hardware are built and maintained.
Ability to review and evaluate complex work in the installation, maintenance and repair of HVAC, electrical and mechanical systems.
Basic understanding of theatrical rigging, lighting, sound, properties and stage carpentry.
Ability to analyze information and use logic to resolve issues and problems.
Ability to read and interpret architectural drawings and blueprints.
Ability to manage mid-level management and front line staff and resources in an effective and efficient manner.
Ability to establish and maintain cooperative working relationships with all persons contacted in the course of work.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to work nights, weekends and holidays.
Ability to prioritize and multi-task; must be organized and flexible to change course of work/projects as circumstances dictate.
Ability to work nights, weekends and holidays. In-depth knowledge of buildings and the operation of all associated systems, such as building construction and maintenance, electrical, plumbing and grounds maintenance.