Operations Manager—Operations (Full-time, permanent, non-union position) The Operations Manager assists the Vice Director of Operations in: • Elevating and maintaining a high standard of professionalism and excellence in overseeing, managing, and coordinating all aspects of Museum operations, including but not limited to Security and Safety personnel, custodial and maintenance personnel, engineering and trade personnel (Carpenters, Electricians, Painters), and audio visual technicians • Dealing with low-pressure boilers, pumps, plumbing, and standpipe/sprinkler-related mechanical systems • Supervising the shipping and receiving department and mail services • Ensuring that scheduling of all Museum activities and building functions is smoothly integrated and coordinated among various departments • Liaising with our parking lot vendor and food service provider • Attending walkthrough meetings with the caterer and party planners in order to facilitate the use of Museum spaces for special events and private receptions • Serving as manager on duty (MOD) during events, including off-hour events • Other duties, as assigned Work schedule: Five days per week, as scheduled, including weekend and night work
Requirements/Qualifications: To perform this job successfully, the individual must be able to perform each essential function satisfactorily. These are representative of the knowledge, skills, and/or abilities required: • Minimum of 10 years of experience in progressively responsible roles in museum operations, or a comparable combination of experience and substantial knowledge of art museums, facilities, and building systems • Bachelor’s degree • Possession of a NYFD-Refrigeration Machine Operators License • Possession of a Low-Pressure Boiler Certificate and knowledge of low-pressure boilers, pumps, plumbing, and standpipe/sprinkler-related systems • Proven skill in leading by example; supervising and training staff; and effectively improving staff performance, as well as adapting workflows and procedures to improve efficiency, collaboration, and service • Demonstrated ability to prioritize and manage time, multitask, take initiative, and meet deadlines in a fast-paced environment with frequently changing and conflicting deadlines • Ability to converse technically and negotiate with, as well as direct and supervise work of, a wide range of vendors, including engineers and technicians, regarding museum systems and operations • Ability to work productively and collaboratively with all levels of management and support staff, and maintain highly professional and positive attitude in a dynamic and creative setting • Strong organizational ability, analytical skills, and attention to detail • Exceptional judgment, professionalism, and discretion in handling confidential and sensitive situations and matters • Availability to work nights, weekends, and holidays, as needed, and to respond to emergency situations on an “on call” basis
The Brooklyn Museum is in the heart of one of the most diverse, creative, and exciting urban centers in the world, the borough of Brooklyn. At the Brooklyn Museum you can explore an extensive and comprehensive permanent collection that includes ancient Egyptian masterpieces, African art, European painting, decorative arts, period rooms, and contemporary art. Visitors also experience intelligent, c...utting-edge exhibitions and programs that reflect a fresh view of traditional and historical works as well as engagement with today's most important artists and artistic practices and ideas.