Under the direction of the Campus Associate Dean, the Director of Facilities Operations provides day to day facility, scheduling, event and visitor logistics and operations of the Seattle campus and will serve as the primary on ground operational point of contact for the staff and faculty, and applicable visitors to the Seattle campus. This includes all facility operations: room scheduling and events management, lead with property management for all work orders, HVAC and access, services and vendor management, contract management, procurement, risk management, health/safety & security, building renovations and management of facility needs. This position functions in a leadership role as the Seattle campus primary liaison to constituents at all levels within the University, and external groups including, but not limited to, the building's landlords and/or property managers. Responsibilities include the development of strategic long-term plans for space utilization as well as day-to-day implementation of space modifications as the needs of the Seattle campus evolve. This position provides facilities management expertise so that solutions are found that are cost effective and ultimately support the campus' strategic objectives. This position is a hands-on working manager who is the 'first responder' until resolution for all incidents, emergencies or other activity as it relates to the building and its assets. With this comes the responsibility of communicating and coordinating efforts with senior leadership, building ownership, and if needed, key University personnel. The Director of Facilities Operations leads the operations team on the Seattle campus. He/she provides oversight and direction to the team responsible for day to day facility, scheduling, event and visitor logistics and operations of the Seattle campus. Additionally, this position is responsible for the development, maintenance, implementation, assessment and periodic modification of all office administration policies and procedures. This includes, but is not limited to, furniture and fixture asset management, conference room and equipment maintenance as well as security, fire, and emergency protocols, training, and when necessary, establishment of policies.
Bachelor's degree required. Minimum of 5-10 years of progressive experience, including campus or facility administration, business operations, technology, project management and customer relations. Ability to maintain accurate records and manage multiple projects simultaneously. High level of discretion, confidentiality, and professionalism required. The incumbent must be able to work as part of a team, analyze and develop solutions to complex issues, have the ability to develop productive and respectful interpersonal relationships, demonstrate excellent verbal and written communication skills, be highly organized and detail oriented, be committed to excellence in customer service, and have the ability to handle multiple competing priorities. Proficiency with Microsoft Office programs and Higher Education experience a plus.
Please note: this position is located in Seattle, WA.
Requisition Number: STFR004886
Internal Number: 56954
About Northeastern University
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.