The Senior Residential Facilities Operations Coordinator is responsible for managing the day-to-day operations of the residence halls, which includes but is not limited to
Workings closely with appropriate staff, students, and external agents in planning, scheduling, and implementing work flow in order to provide quality assurance and excellent levels of communication.
Coordinating follow-up on all work requests and outstanding work orders with FM.
Maintaining, producing, and/or distributing facilities management related records, materials, and reports.
Assisting with renovation planning, maintenance and/or repair projects to ensure the residence halls are well maintained.
Initiating communication with campus partners to ensure timely facilities response; including serving as liaison to Facilities Management, Housekeeping, and external contractors.
Coordinating daily work flow, including work order initiation/completion, space set-ups, and the delegation of weekly hall inspections of the residence halls.
Maintaining accurate records of furniture and appliances in the residence halls, accounting its condition and replacement cycle.
Reporting on forecasts for future furniture and appliance requests.
This position will
Take a “hands on” approach to completing tasks and identifying concerns based on maintenance reports.
Utilize deductive reasoning with data analytics to address current and possible concerns with Facilities staff.
The Senior Residential Facilities Operations Coordinator reports to the Associate Director of Residential Facilities, along with one other Facilities Coordinator
This position supervises 2 professional staff and student employees, as well as works directly with all full-time staff members in Housing & Residence Life
May require non-traditional hours during peak operational periods
Position Type/Expected Hours of Work
$22.00 - $23.00/hr
Required Education and Experience
Bachelor’s degree required with 2 years of relevant work experience in a professional office setting or the equivalent in experience or training
Strong organizational, communication, and customer service skills
Preferred Education and Experience
Experience with Microsoft Office (Word, Excel, etc), and database management applications
Knowledge or experience in the following areas is desirable:
Exposure and understanding of concepts of inventory management, plumbing, building mechanical systems and electrical services
Additional Eligibility Qualifications
Hiring offers for this position are contingent on the successful completion of a background check
Current American University Employees:
If you are a current full-time or part-time staff member at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
Internal Number: 14888
About American University
A global outlook, practical idealism, and a passion for public service define American University. American University is a private doctoral institution situated in a residential neighborhood of northwest Washington, D.C. Our academic strengths are grounded in social responsibility and a commitment to cultural and intellectual diversity.