Data Center Infrastructure Administrator 3

***Please note, this position is not eligible for H-1B or Green Card sponsorship.

At the University of Minnesota, we are dedicated to changing lives through research, education, and outreach. The Office of Information Technology – the University’s central IT department – offers an environment of trust, collaboration, and mission-focused work. Join our team and help us make a positive difference to the University as an experienced Data Center Infrastructure Administrator!

As a team member of OIT’s Data Center Administration line, you will provide technical expertise to recommend, design and operate a stable infrastructure to meet the needs of the University and champion the continuous improvement of existing infrastructure practices. You will work closely with collaborative cross-unit teams who make up the entire IT stack to achieve shared goals. This position requires the ability to operate within industry standard practices, adapt to and quickly learn new processes and technologies, and handle multiple priorities and tasks simultaneously with a close attention to detail and minimal oversight.

We Offer:

• University paid contribution (10% of your salary) to your retirement account - vested immediately.
• 22 paid vacation days per year, in addition to sick leave and 11 paid holidays.
• Reduced tuition opportunities covering 75% - 100% of eligible tuition.
• Excellent and affordable health care benefits.
• Wellness program with opportunity to earn lower health care rates.
• Free disability insurance.
• Annual merit increase program.

Job Responsibilities:

• Implement and maintain moderately complex data center infrastructure systems. 
• Provide enterprise level data center administration expertise. Act as a subject matter expert within multiple cross-functional service teams.
• Function as team and project lead and provide guidance to less experienced staff.
• Interact with service owners and customers to ensure functional service requirements are met with proper technical resources.
• Act as the escalation point for complex issues. Interface with leadership as needed.
• Generate post-mortem reports detailing the root cause and process modification in response to service outages/failures.
• Participate in on-call rotation, which involves carrying a communication device and includes the expectation to respond during non-business hours to resolve production problems and perform scheduled off-hour activities.
• Keep current on industry standards, emerging technologies, and services.
• Serve as the lead on a 3-5 year project to migrate a primary production data center to a colocation facility.

Required Qualifications:

• Bachelor’s degree and four years of relevant experience or a comparable combination of education, training, and experience.
• Experience leading and coordinating daily data center operations and planning future work.
• Experience with the industry standard layout of equipment in a data center space to maximize the efficiency of facility resources.
• Experience in asset management and documentation.   

Preferred Qualifications:

• Experience with data center migrations to alternate facilities, particularly colocation facilities.
• Working knowledge of network infrastructure topology and layout.
• Working knowledge of electrical, HVAC, alarm and fire suppression systems. 
• Experience supporting environments across hybrid infrastructure (cloud and on-premise). Exposure to cloud-based infrastructure, such as Amazon Web Services (AWS).
• In depth understanding of industry standard security and auditing frameworks. Experience with translating and integrating security standards into the design and operations of infrastructure solutions.
• Capability to employ project management practices with an attention to detail.