Facilities Management, a department of University Services, is responsible for the physical assets of the University to ensure a quality environment for students, faculty, staff and visitors in support of the University’s mission of teaching, research and outreach. The University of Minnesota’s Facilities Management department maintains 23 million square feet, currently divided into geographic areas, with an annual budget of $175 million. This position supports FM Operations on the TC by providing advance planning of preventive, predictive and reactive maintenance. Recommends and develops continual improvement processes for workflow and data management. Performs data analysis to provide information leading to the development of action plans. Is the departmental Computerized Maintenance Management System (CMMS) expert to support staff through training and execution.
Responsibilities: 70% Planning and Scheduling Responsible for reviewing assigned work orders to identify the scope and provide the right level of planning for the mechanics and trades on the maintenance team Drafts job plans and works with maintenance staff on continually improving them Conducts field walk downs to identify and document job requirements In support of planning the work before scheduling, orders materials, obtains drawings, rents equipment, etc. Provides weekly scheduling of maintenance work for assigned team(s) Assists in coordination with outside contractors, support vendors and Facilities Management staff Tracks planner work backlogs
10% Maintenance Program Recommends maintenance strategies for facilities and equipment Creates and maintains equipment, preventive maintenance and PM route data in CMMS Creates and maintains Bills of Materials information
10% Customer Service/Communication Provides and promotes customer-focused service, including equipment maintenance and cost reporting Design and set up of Planned PMs to maintain customer equipment with unique needs Reviews and recommends action on requests for new or revised PMs, new Equipment Names and/or Keywords Effectively communicate with all internal customers (i.e. energy, call center, purchasing, CPM, etc.)
5% Special Projects/Analysis Provides ongoing program analysis to ensure the maintenance program is efficient and effective Participates in projects and teams to improve the University’s asset management process
5% Training Acts as a subject matter expert in the design and review of COMPASS Training Modules Provides on the job training to new Planner/Schedulers and other University personnel who utilize CMMS
Essential functions of Position: Ability to communicate effectively to mechanics, trades, managers, and customers. Utilizes related software tools to manage equipment, preventive maintenance and work order data integrity. Provide analysis to measure program effectiveness, to identify and plan continual process improvement opportunities.
Work Environment: 60% of work is performed in an office setting. 40% of work is performed in field areas including mechanical rooms and University buildings.
Minimum Qualifications: BA/BS plus at least four years of experience or a combination of related education and work experience to equal eight years; often the senior-most individual contributor in a department to whom other more junior employees go to for technical guidance.
Knowledge, Skills and Abilities: Strong oral and written communication skills. Organizational and time management skills. Ability to perform detailed estimates to include labor/skills, materials, and equipment needed to perform the work. Demonstrated ability to collaborate with mechanics and trades in operation and maintenance of building systems, specifically mechanical/HVAC equipment and systems. Knowledge of preventive maintenance principles and practices. Knowledge of resource planning and utilization principles. Knowledge and skill in procuring materials. Knowledge of inventory management principles and practices. Effective customer service skill. Ability to work as a team player in a fast-paced, deadline driven environment. Ability to gather and analyze information. Knowledge and skill using a personal computer and experience using CMMS, Microsoft Office suite and Google.
Internal Number: 327560
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.