The Memorial Union (MU) at Iowa State University is currently seeking candidates for an Associate Director.
The MU is a 316,713 square foot multipurpose facility that serves as the hub of the campus and the center for student life and co-curricular activities, as well as an event and meeting venue for the campus and local community. The Memorial Union opened in 1928 and boasts 11 additions over the years. The building houses many campus partners, including ISU dining, Bookstore, Legal Services, Printing, International Student Services, Study Abroad, and Veteran's Services, as well as a 600-stall parking ramp, the Student Activities Center, a bowling center, an art studio, a live music venue, and 27 meeting and event spaces. With over two million visitors each year, the Memorial Union hosts thousands of events and provides hundreds of outstanding programs for ISU and the surrounding community. In order to provide top quality programs and services, the Memorial Union seeks to hire only the best service-oriented, team-focused, and solution-focused individuals.
Reporting to the Director of the MU, the Associate Director provides operational planning, direction, oversight, and supervision of the facility and ensures the MU and related facilities are maintained to the highest standards. The Associate Director oversees and provides guidance for general building operations, budget, and policies, and also negotiates agreements with ISU Procurement to secure services with ISU authorized vendors for MU facilities, grounds, and maintenance projects. The Associate Director collaborates with the MU Facilities Maintenance Manager to manage deferred maintenance, work order requests, construction projects, trades, remodeling, renovation, the MU Parking Ramp, and building grounds. The Associate Director oversees MU Information Technology and administers security and emergency management procedures and protocols. The Associate Director develops and administers a dynamic student staff training program in coordination with the Director and MU Student Team Trainers using sound student development principles. The Associate Director will also be responsible for recruiting, selecting, training, and supervising the MU Student Building Managers. Additionally, the Associate Director serves as direct supervisor to the Student Government Adviser; partners with the Assistant Director of Hospitality Services to provide efficient, high quality, and service-oriented event management and facilities to all guests; manages a dynamic team of five direct reports; and assists in the development and administration of an annual operating budget of $7 million.
The successful candidate will possess the ability to create positive, transparent, and open relationships with staff, students, and faculty; a positive mindset and focus on integrity at all times; the ability to appropriately handle stress and to multitask; an openness to the ideas and opinions of others in the decision-making process; the ability to build, empower, and hold student teams accountable; a strong proficiency in collaboration and positively working with others; and excellent training, speaking, presentation, and facilitation skills.
Required Education and Experience:
Bachelor’s degree and 8 years of related experience; OR a Master’s degree and 6 years of related experience; OR a Ph.D. or other professional degree and 3 years of related experience.
Preferred Education and Experience:
Project management of capital construction projects and vendor contracts experience.
Facilities management and operations experience in a university, hospitality or public access facility setting, with knowledge of mechanical, electrical, plumbing, maintenance and repairs contracts.
Event management experience in college unions including leadership or management of set-up, audio-visual, and IT operations.
Experience advising, training, and supervising college students.
Master's degree in college student development, education, or related field.
Iowa State University is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. Over 36,000 students are enrolled and served by over 6,200 faculty and staff (see www.iastate.edu). Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted the best college town in the nation (see www.visitames.com).
Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented minorities, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.
Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status and will not be discriminated against.