The Maintenance Planner/Scheduler is responsible for planning and scheduling preventive and corrective maintenance tasks for a team of facility maintenance technicians. The Planner / Scheduler acts as liaison between the Northeastern University Facilities staff and clients for the planning and scheduling of maintenance work orders. In addition, this position will work with supervisors and technicians to prioritize and plan work according to facility requirements. The Maintenance Planner/Scheduler reports directly to the AVP for Facilities Operations and is expected to champion the implementation of the NU Computerized Maintenance Management System (CMMS), ensure process consistency and efficiency, provide support and training to all users within NU and other Archibus users within and outside NU and lead/implement continuous improvement to the preventive maintenance system and processes.
Manage Preventive Maintenance (PM) Work Order forecasts of resources to planned work, generating appropriate work orders by priority and urgency.
Collaborate with supervisors, technicians and customers to establish on-going CMMS contracts for customer chargebacks.
Promote standardization and consolidation of preventive maintenance work through CMMS processes
Perform maintenance planning functions that consider work zones, schedules of availability of assets, and consolidation of job plans.
Develop appropriate preventive maintenance job plans for all new equipment assets acquired by NU.
Collaborate with supervisors and technicians to correct existing preventive maintenance job plans to reflect appropriate task assignments.
Ensure the timely closeout of preventive maintenance work tickets.
Track the status of all identified Critical PM tasks, analyze and report data on PM Work Orders such as: overdue, backlog, received/ completed statistics
Work with the Supervisors, Technicians and Procurement to ensure accurate and timely communication with the requestor(s) regarding status of work orders. Comply with established safety and environmental procedures.
Develop and Maintain Standard Operating Procedures (SOP) of all CMMS processes.
Communicate facilities requirements to maintenance team leads.
Conduct rigorous process to validate requirements and devise work plan and resources.
Bachelor's Degree in Facilities Management, Engineering or related field or demonstrated equivalent combination of education and experience.
Strong human relations and effective communication skills.
8 years of experience in maintenance and repair of HVAC, electrical, plumbing or utility plant operations.
Must be able to perform under minimal supervision and exercise independent judgment in problem resolution
Experience using CMMS systems and the ability to run reports and understand how variables affect Key Performance Indicators.
Understand maintenance organizations and asset management.
Familiarity with OSHA, EPA, NFPA, building and life safety codes.
Ability to work with databases and proficiency with MS Office Suite (Outlook, Word, Excel and Access).
A strong orientation toward customer service in a participative management environment with a demonstrated ability to establish and maintain effective relationships with management, customers, vendors and staff.
Ability to create SQL queries.
Experience in maintenance and planner roles.
Ability to develop predicative analytics and apply them to preventive and planned maintenance activities.
Experience creating Job Plans and PM Structures
Experience with research institutions or other large facilities operations
Strong mechanical/electrical aptitude with an understanding of critical systems such as HVAC, chillers, electrical components, and plumbing in a research campus setting.
Experience with a CMMS (computerized maintenance management system) such as Archibus, EAMS or other database systems.
Experience in employee work coordination in a predictive and reliability-based facility maintenance program.
Experience working with a building management monitoring system.
Certificate or formal training from Facility Maintenance Organizations such as IFMA, AFE or BOMA.
Ability to read and interpret blue prints, schematics and one-line drawings.
Journeyman level license in HVAC, Electrical or plumbing.
Special Working Conditions:
Working hours may be 7:00AM to 3:30PM; adjusted or additional hours may be required during peak work load time and occasional holiday or weekend support for customer driven schedules.
Operation of NU vehicles.
May need to walk extensively throughout campus and facilities.
Will require the use of steel toe safety shoes, safety glasses, gloves, hard hats and other Personal Protective Equipment as needed.
Requisition Number: STFR005392
Notes for JobElephant:
Chris Brackett, email@example.com
Internal Number: 60813
About Northeastern University
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.