Under the direction of the Associate Vice President for Student Development and Campus, the Student Applications Administrator is responsible for the overall systems administration of the university's room scheduling and on line club and community involvement software application bundles. The administrator will support end users with training and system user authorization, set up and configuration of the system for the scheduling of space, event resources and event calendar publication.
Configures applications, develops programs, command procedures and scripts for assigned information systems including but not limited to CollegeNet's 25 Live product suite and Campus Lab's OrgSync (HawkSync) application.
Manages day-to-day system operations and infrastructure maintenance including: security group assignment, scheduling/editing blackouts, task flow management, room, resource inventory, and organization updates.
Serves as the primary contact to end-users providing support, training, and managing rights/authorization within the system. Develops/updates training manuals and job aids, and participates in trainings for end-users on a regular basis.
Troubleshoots system malfunctions, resolves incidents, and consults/coordinates with the software vendor and/or IT regarding updates and technical issues as needed. Monitors the progress of unresolved incidents and reports their status to the AVP.
Identifies information demands and translates these into new functionality aimed at optimal system usage, including integration of applicable campus systems where possible (HVAC, door access control, work orders, catering, digital signage, etc.)
Graduation from an accredited college with a Bachelor's degree in a field related to the position to be filled or equivalent substantial professional experience as determined by the appointing authority.
Proficiency in systems programming including SQL, PL/SQL
Proficiency in technical understanding of the principles and concepts behind application analysis, design analysis and implementations.
Must be detail oriented, highly motivated, committed to excellent customer service
Ability to demonstrate a high degree of judgement, problem solving and resourcefulness.
Graduation from an accredited college with a Master’s Degree in a related field.
Previous experience in administration of room scheduling software.
Demonstrated ability to exercise independent judgment and initiative and manage multiple projects and deadlines.
Demonstrated ability to communicate and coordinate with all levels of the University community.
Previous experience with Banner, HTML, Java, Microsoft Office Suite, Cognos and Tableau.
Organizational Marketing Statement:
With a proud history and a vibrant future, Montclair State University is one of New Jersey’s most diverse and dynamic institutions of higher education. One of four public research institutions in the state, Montclair State is a designated R2 Research Doctoral University by the Carnegie Classification of Institutions of Higher Education.
Located 12 miles west of New York City on a 252-acre suburban campus which boasts modern, state-of-the-art facilities complemented by green spaces, public plazas and striking Spanish Mission architecture, the University offers a comprehensive undergraduate curriculum with a global focus; a broad variety of superior graduate programs through the doctoral level; and a highly productive, dedicated and diverse faculty and student body.
The University’s 11 colleges and schools offer more than 300 undergraduate and graduate majors, minors, concentrations and certificate programs, and with more than 120 student organizations and 18 NCAA Division III athletic teams for men and women, Montclair State offers its students a comprehensive college experience.
Montclair State University is an Equal Opportunity/Affi...rmative Action institution with a strong commitment to diversity. Additional information can be found on the website at www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/