*IMPORTANT NOTE: This is not an IT-type job, but more akin to those who have commercial energy and program management experience. Must know how to operate a building.
The successful candidate will have a strong background in Building Engineering and Facilities Operations including a working knowledge of repair, maintenance, life expectancies and controls for mechanical, electrical and plumbing (EMP) systems, as well as fire/life-safety (FLS) systems. Special skillsets include the ability to program manage through completion all related work, analyze and recommend improvements to Building Management Systems (BMS), and analyze utility data to provide recommendations to improve system operations and reduce consumption, and client engagement.
ESSENTIAL DUTIES & RESPONSIBILITIES
Serve as the primary client contact for utility/energy profiling, Building Management System (BMS) operations, and account engineering standards and processes.
Engage with client site leaders during site visits.
Work with direct reports and vendors to embed a customer focused approach to service delivery. Develop and maintain a trusted advisor relationship with the client.
Manage internal and external relationships in support of responsibilities and deliverables.
Manage a team of building engineering subject matter experts (SMEs), internal and external, who are responsible for the delivery of portfolio wide building engineering technologies (MEP & FLS), processes and standards. Work with the team to assess and improve site operations across the portfolio by evaluating infrastructure performance, maintenance programs, energy usage, and new technologies to provide the best in class processes/tools into the account where applicable.
Provide program management for group's tasks/projects.
Ensure priorities are documented/meet, and ensure all functions remain on schedule.
Evaluate existing standards and processes, applying best practices (internal and external) with the goal of improving/standardizing processes across the account in areas such as PM types and frequencies, BMS standards, SOPs, technology deployment, and utility usage evaluation and reductions.
Recommend/Manage pilot programs to test/validate new processes and technologies with risk/benefit analysis. Evaluate opportunities for integration across the portfolio as applicable.
Facilitate meetings to review active and pipeline tasks and projects with internal CBRE team members and the client. Review metrics and analytics to support recommendations and corrective actions, and provide updates on delays, issues and solutions to challenges.
Escalate/Resolve issues through task/program completion.
Track historical and current utility (power, natural gas, water, sewer) usage data, trending by utility type per building/site.
Compare/Analyze the utility usage data for similar buildings/sites, evaluate data to determine how similar buildings/sites/regions are performing against each other.
Make recommendations to improve/lower utility usage including but not limited to BMS adjustments and equipment modifications/upgrades.
Track/Report on success of utility reduction improvements.
Ability to make recommendations on savings through change of utility providers by area/region.
Building Management System (BMS):
Promote site and account standardization as appropriate.
Trend and evaluate site BMS systems for opportunities to improve. Evaluate and recommend opportunities to improve system efficiencies with risk/reward benefit, and adopt solutions/best practices across the portfolio.
Prioritize opportunities and partner with the client on evaluating and adopting new solutions.
Evaluate the impact of BMS programming changes and equipment/system improvements/replacements that are intended to reduce utility usage.
Where practical, across the account eliminate nuisance alarms and standardize alarm thresholds.
Help sites to adopt improvements, track results of implemented improvements.
Knowledge of industry standards for MEP and FLS equipment PMs including frequencies, task SOPs, and variances for equipment type, ages and local weather/environmental conditions.
Evaluate existing PM standards and schedules for improvements, especially where predictive maintenance programs are adopted.
Develop and maintain job plans by equipment type for use by sites for common equipment
Knowledge of technologies to move from a preventive maintenance program to a predictive maintenance program.
Provide recommendations for new technology adoption with risk/reward summaries. Ability to explain the benefits, with ROIs, of proposed changes, and then track the success of new technology deployments. Evaluate success for use across the portfolio as applicable.
Host technology mini-summits with suppliers/vendors with the purpose of educating the global Building Engineering team on new technologies that can improve operations and reliability, and reduce operations costs and utility usage.
Other duties as assigned.
10 years' experience in Building Engineering, including working knowledge of MEP and FLS systems, is required.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from 4-year college/university, 10 years' related experience, or a combination of a Bachelor's degree and work experience required. Prior supervisor experience required.
CERTIFICATES and/or LICENSES
Certifications are desired in BMS (Metasys) programming, energy management (i.e.; ASHRAE, Energy Star, LEED) and building system maintenance.
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and ABILITIES
Strong process skills, negotiating, decision-making and analytical skills are necessary. Demonstrated ability in project management processes, tools and techniques.
Ability to build and maintain effective professional/client relationships.
Intermediate skills with Microsoft Office Suite including MS Project.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.
Internal Number: 19012206
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CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.