Ability to identify and suggest process improvement opportunities for DC Op's team and within the client organization.
Excellent problem-solving ability and critical conversation skill set.
Excellent verbal & written English skills with the ability to communicate at all levels within an organization.
A high degree of creative ability and independent judgment.
The ability to think and act strategically, utilizing account plans to achieve specific account objectives.
Understanding of critical space environments, service products, and clients.
Requires working flexible hours to meet the needs of scope within the Data Center.
Proactive approach to management of direct reports and interface with other company personnel.
24-hour on-call as first escalation point for all Data Center operations and facilities issues owning the resolution for all emergency service calls.
Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED) required. Minimum of four years of related electrical infrastructure facilities experience and/or training. Associates degree or Bachelors degree preferred with focus on business, technical or management areas. Prior supervisory experience preferred. Technical college training and education preferred.
CERTIFICATES and/or LICENSES
Facility Management certification preferred. Driver's license may be required.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system. Working knowledge of architectural, electrical and mechanical systems. Working knowledge of leases, contracts and related documents.
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Internal Number: 19031065
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.