About Northeastern: Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.
Responsibilities: Under the direction of the Campus Associate Dean, the Campus Operations Manager provides management to one or more of the San Francisco Bay Area campuses which include such responsibilities as facility operations: room scheduling and events management, lead with property management for all work orders, HVAC and access, technology liaison, services and vendor management, contract management, procurement, risk management, health/safety & security, building renovations and management of facility needs.
The Campus Operations Manager ensures the campus operations and services supports the needs of all faculty, staff and students and schedules services to deliver exceptional experiences. Position supervises campus assistants and schedules to ensure reception coverage, and evening and weekend coverage is adequate to support class and event needs.
The Campus Operations Manager manages the local technology infrastructure to ensure seamless delivery of academic and administrative systems in San Francisco Bay Area regional service area. Liaising with local consultants and Boston-based information systems staff, this position will liaise and coordinate technology upgrades, new technology implementations, etc., with the Boston-based staff.
This position requires sound judgment and ability to initiate work on behalf of the campus and leadership. Qualifications: Bachelor's degree required, master's degree preferred. Minimum of 5-10 years of progressive experience, including campus or facility administration, business operations, technology, project management and customer relations. Ability to maintain accurate records and manage multiple projects simultaneously. High level of discretion, confidentiality, and professionalism required. The incumbent must be able to work as part of a team, analyze and develop solutions to complex issues, have the ability to develop productive and respectful interpersonal relationships, demonstrate excellent verbal and written communication skills, be highly organized and detail oriented, be committed to excellence in customer service, and have the ability to handle multiple competing priorities. Proficiency with Microsoft Office programs and Higher Education experience a plus.
Salary Grade: 11
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.