Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week. Position hours are for a swing shift position to possibly include weekend hours.
Department Name/Job Location:
This position is in the Department of Building Services. The position is located at the North Medical Building. This position is for the Medical School Campus.
Performs duties of a communication gathering center for Washington University School of Medical. Dispatch received messages or information to the appropriate security or maintenance personnel. Documents all alarms, requests for service, employee absence or tardy, information that has been reported by telephone, energy management system, fire alarms system etc. Performs set point adjustments, stops and starts mechanical equipment, modifies and creates sequences of operations programs and performs diagnostic test to all energy management and fire alarm compute systems installed at Washington University School of Medicine. Provides a first response to emergencies when regular maintenance personnel are not on campus.
PRIMARY DUTIES AND RESPONSIBILITIES:
Monitors HVAC and other related building systems for proper operation and alarm conditions to provide advance notification to campus response personnel. Analyzes computer-generated and phoned-in facility-related problems, prioritizes to provide efficient response, uses troubleshooting and diagnostic techniques to identify equipment problems and dispatches appropriate personnel.
Handles normal and emergency phone calls and dispatches technicians as needed. On occasion, will need to be able to respond to crisis situations. Works in a professional manner. Provides timely and courteous customer service; keeps supervisors up to date on the daily work order status to ensure clear, concise and necessary communication channels are maintained and customer expectations are met.
Communicates effectively with customers to understand their needs and expectations. Performs work independently from written or verbal instructions and in accordance with established safety procedures to complete tasks in a timely manner.
Performs preventive maintenance on the monitoring equipment to ensure that monitoring systems are operating effectively and efficiently. Collects and maintains building automation system data, historical logs, and software databases to collect data to analyze the efficiency of HVAC systems.
Programs building automation equipment for routine and event-driven facility equipment schedules to support campus events.
Assists with customer emergency notifications and work requests, plant maintenance, dispatching elevator problems, off-hours emergency notifications, and operating two-way radios.
Notifies Security and Maintenance to assist in the event of a fire alarm. Contact the elevator company. Act as a security liaison between maintenance and security access to areas.
Adjusts set points and programming, generates reports, assists with system back-up, and reads flow charts. Acknowledges trouble/fire and resets alarm.
Inputs work orders and emergency outage notifications. Resets electric circuit breakers, repairs toilet issues/leaks as needed, responds to elevator entrapments.
Assists with general clerical duties, authorized service tickets, and other work processing and spreadsheet software (Excel, Word, Access).
Document employee tardy/absenteeism call-ins and emergency requests.
Sign off on service repair tickets.
Assists with key control log in/log out.
Notifies supervisors & documents job injuries.
Equivalent of a high school diploma.
Two years of experience in carpentry, plumbing and/or energy management.
Possess a Class E Missouri or Illinois Class D driver’s license.
HVAC technical certificate or degree.
Two to five years of experience.
Good mechanical aptitude.
Experienced with operating building automation and fire alarm systems through operating and troubleshooting HVAC equipment.
Ability to highly communicate.
Ability to perform general maintenance skills.
Applicant Special Instructions:
Able to lift and carry tools and material weighing in excess of 50 lbs.
Able to raise and carry with assistance items weighing 200 lbs.
Climbs, balances, stoop, kneel and crouch to gain access to pipes, wiring and equipment.
The hiring range for this position is $19.18 - $24.47 per hour.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.