JOB PURPOSE AND REPORTING STRUCTURE: Under the supervision of the Senior Director of Orchestra & Facility Operations, the MSO Facilities Manager overees assigned aspects of operating and maintaining the Symphony Center and associated office space. This is a new position, created in anticipation of the opening of the new Symphony Center.
Working closely with the administrative, production and rental departments to coordinate day-to-day operations and minor projects, the Facilities Manager ensures that facilities functions are incorporated effectively into the performance and events schedule while maintaining and emphasizing facilities policies and procedures. The center is not only home to the MSO but also rental events throughout the calendar year.
The Facilities Manager is expected to live in or near Milwaukee, WI, own and operate a personal vehicle and be prepared to work evenings and weekends as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The Facilities Manager is responsible for the following duties:
•Develops, recommends for approval, and implements policies, plans and execution strategies for facility utilization. These protocols are designed to provide all patrons and facility guests with a safe, excellent and enjoyable experience of the highest quality that is consistent with the vision, mission and reputation of the MSO. •Assists with the management of all facility spaces, rooms, and venues using various management software. Ensures all building services are scheduled appropriately. •Oversees, plans and coordinates building systems functions. Ensures that building systems and conditions are optimized to meet the needs of patrons, guests, volunteers, employees and MSO property. •Works with vendors to ensure proper maintenance and repairs of building systems, including Metasys/Johnson Controls for the HVAC system. •Implements regular preventive maintenance programs and repairs as needed. Oversees maintenance activities including routine cleaning and repairs. •Manages all security and custodial related systems, staff and policies. Oversees processes to help ensure safety and protection of patrons, guests, volunteers, employees and MSO property. Implements, evaluates, revises and enforces safety and emergency procedures. Partners with appropriate local, state and regional agencies to ensure facilities are in compliance with all legal codes and standards. Coordinates event traffic needs with appropriate authorities. •Coordinates and supervises custodial services. Integrates custodial staff activities with the customer service and programming activies of the facility. •Prepares, recommends for approval, and manages facility operating budget. Identifies and implements cost-saving measures as appropriate. •Responds to off-hours emergencies, reporting on-site when required •Manages key and keycard tracking systems •Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES: Security, information technology, custodial and other security or facility related service providers/employees.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: This position requires: a bachelor's degree or equivalent experience in a related discipline; experience with database and information systems (IT and/or computer programming is not required); competence with office equipment and technology, including Internet, email, and Microsoft Office (Word, Excel, Outlook); and a minimum of five (5) years of applicable facilities management.
CERTIFICATES OR LICENSES REQUIRED: Driver’s License
OTHER SKILLS AND ABILITIES: This position requires the ability to work effectively with patrons, orchestra members, staff, stagehand labor, guest artists, presenters, and volunteers, among others.
The ability to act with discretion and handle sensitive, confidential information is a must. An understanding of working with unionized labor is preferred. The position requires the ability to pay attention to details, handle many projects simultaneously, and demonstrate good judgment and maturity in decision-making. Also required are excellent verbal and written skills, ability to be a team player and a team leader, motivate others and manage others. S/he must have the ability to work collaboratively across the organization.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
PHYSICAL AND VISION DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific physical abilities require by this job include the ability to walk quickly, stand, and move agilely for extended periods of time in venues and production spaces; ability to talk and hear; ability to lift and carry up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
The above is representative of the position; there may be other activities or responsibilities required which are not listed. This does not constitute a contract with any person in any position.
About Milwaukee Symphony Orchestra
About Milwaukee Symphony Orchestra
The Milwaukee Symphony Orchestra is among the finest orchestras in the nation. Since its inception in 1959, the MSO has found innovative ways to give music a home in the region, develop music appreciation and talent among area youth, and raise the national reputation of Milwaukee. The MSO’s full-time professional musicians perform more than 135 classics, pops, family, education, and community concerts each season in venues throughout the state. A pioneer among American orchestras, the MSO has performed world and American premieres of works by John Adams, Roberto Sierra, Phillip Glass, Geoffrey Gordon, Marc Neikrug, and Matthias Pintscher, as well as garnered national recognition as the first American orchestra to offer live recordings on iTunes. Now in its 46th season, the orchestra’s nationally syndicated radio broadcast series, the longest consecutive-running series of any U.S. orchestra, is heard annually by more than two million listeners on 147 subscriber stations in 38 of the top 100 markets. The MSO's standard of excellence extends beyond the concert hall and into the community, reaching more than 40,000 children and their families through... its Arts in Community Education (ACE) program, Youth and Teen concerts, Family Series, Meet the Music pre-concert talks, and Friday Evening Post-Concert Talkbacks. Celebrating its 28th year, the nationally-recognized ACE program integrates arts education across all subjects and disciplines, providing opportunities for students when budget cuts may eliminate arts programming. The program provides lesson plans and supporting materials, classroom visits from MSO musician ensembles and artists from local organizations, and an MSO concert tailored to each grade level. This season, more than 7,200 students and 500 teachers and faculty in 22 Southeastern Wisconsin schools will participate in ACE.