A Day in the Life of a Regional Maintenance Trainer:
As a Lincoln Military Housing Regional Maintenance Trainer is responsible for coordinating, delivering and preparing all training related to the maintenance operations within their designated region. This position will provide training resources and tools to help improve performance and development of employees while delivering on LMH's mission and core values. This includes facilitation of courses that are applicable to team member growth and LMH operations, technical maintenance skills, soft skills, and computer software learning. This position will also aid in evaluating team member's performance and monitor for adherence to LMH policies and procedures.
Your Responsibilities include, but not limited to:
* Facilitates training courses applicable to LMH Maintenance operations (i. e. Yardi, Yardi Mobile training, customer service, operational training, compliance, onboarding, Standard Operating Procedures, Technical maintenance training etc. ) to all maintenance team members. * Promote and deliver on-site, one:one sessions, classroom, and webinar-based training sessions. * Participates in the development of new training courses or special projects based on training needs. * Deploys evaluations and assessments to measure training solutions effectiveness, retention application and impact to business. * Recommends appropriate learning tools that are engaging, effective, and value-added to achieve course objectives based on Team Member's needs. * Responsible for the coordination and communication related to training including, invites, agendas, room set, training schedules, reports, documentation, class attendance, training recaps, and all other necessary training communication. * Responsible for the updating, ordering and maintaining of training collateral and other materials associated with training. * Coordinates internal and external resources in regards to planning, developing and delivering training to a designated location/property. * Collaborates with operational team in audit reviews to ensure necessary training solutions are identified and facilitated to ensure compliance of all policies. * Other duties not listed above as directed by Regional Vice President, Regional Maintenance Director, and the National Director of Training & Development.
The Regional Maintenance Trainer will report directly to the Regional Maintenance Director with direction from the National Director of Training & Development. Specific regional needs will be communicated from both positions in order to design schedules and programs that best meet the needs of the company and region.
What You Need for Success:
* In-depth knowledge of maintenance operations, property management industry (preferred) * Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair. * Knowledge of learning and development best practices * Excellent leadership and professional presentation skills * Excellent written and oral communication skills * Exceptional scheduling and organizational skills. * Software proficiency specifically Yardi(preferred), Powerpoint, MS Word, Excel. * Experience working with Learning Management Systems * Knowledge of Fair Housing Law * Previous demonstrated training experience preferred, classroom facilitation required.
What We Provide You:
Lincoln offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.