CDU Strives for EXCELLENCE! Join a team of diverse professionals and start your career today with Charles R. Drew University of Medicine and Science. We are seeking extraordinary and dedicated individuals to achieve the mission that drives us all: to cultivate diverse health professional leaders are dedicated to social justice and health equity for underserved populations…. As a member of CDU faculty, or staff you’ll achieve EXCELLENCE in a welcoming community of passionate medical school professionals.
At CDU we are seeking a talented System and Network Engineer.
The Network and Systems Engineer will ensure the operation of University systems including routers, switches, and servers and provide technical aid to users in regards to the use of network, server and system applications.
Essential Duties and Responsibilities:
Strategy & Planning:
Collaborate with department leaders to assess near and long term system and network capacity needs.
Create and maintain documentation as it relates to system and network operations, network mapping, processes, and service records.
Develop, implement and maintain policies, procedures, and associated training plans for system and network administration, usage, and disaster recovery.
Supports network infrastructure (e.g. routers, switches, access points, firewalls) for the purpose of ensuring effective and efficient networking systems.
Supports server systems (e.g., servers (file, print, application, WEB, database, proxy, etc.), operating systems, server backup, routine maintenance programs, etc.) for the purpose of ensuring efficient operations.
Participates in network and system design.
Supports VOIP and other telecommunication systems.
Install, connect and support network cable systems.
Participates in the resolution of help desk requests.
Recommends equipment, supplies and materials for the purpose of acquiring required items and completing jobs efficiently.
Researches trends, products, equipment, tests, etc. for the purpose of recommending procedures and/or purchases.
Responds to emergency situations as needed for the purpose of resolving immediate concerns.
Responds to inquiries from a variety of sources (e.g., staff, administrators, school site personnel, outside vendors and service providers, etc.) for the purpose of providing technical assistance and support.
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Participates in on call after-hours support of network and system operations.
Solid knowledge of information security principles and practices.
Experience with software and security architectures.
Evaluate and develop approach to solutions.
Proactively assesses potential items of risk and opportunities of vulnerability in the network.
Experience with security practices of Intranet and Extranet.
Performs other duties as assigned or requested.
On call on weekends and nights.
Associates degree in computer science, information technology, or closely related field from an accredited institution.
CCNA R/S (CCNP R/S preferred) OR MCSA (MCSE preferred) OR VCP
Experience supporting technical environments of 500 or more users.
Prior working experience supporting academic technical environments preferred.
Proficiency in the following networking infrastructure: TCP/IP, OSI, SSL, VPN, routing (OSPF, EIGRP) and switching protocols.
Hands on experience configuring Cisco Systems and or HP switches/routers CLi.
Experience with Aruba or other enterprise wireless technologies.
Experience administrating HP, DELL or Cisco Servers (blade preferred).
Experience supporting data center operations (HVAC, electrical, lights out, etc.)
Solid understanding of infrastructure services such as Active Directory, LDAP, DNS, DHCP, IIS and SMTP.
Experience supporting one or more of the following email systems Exchange 2007, 2010, 2013 and Office 365.
Experience in administering virtualized environment (MS HyperV or Vmware).
Some experience with enterprise SANs (EMC or HP preferred).
Some experience Citrix & Citrix Netscaler
Knowledge of AWS or Azure Cloud
Experience with Linux (Ubuntu, RedHat or Debian) within an enterprise environment preferred
Experience with enterprise phone systems such as Mitel
Skilled with collaborating and maintaining good working relationships and interacting with peers and resources in other departments.
Ability to handle multiple projects simultaneously
Ability to follow complex technical instructions.
Ability to analyze problems and develop solutions.
Self-starter and detail oriented.
Ability to work effectively with a diverse community.
At Charles R. Drew University of Medicine and Science, our employees' well-being is important to us. CDU continues to offer health and wellness benefits to help employees stay healthy and provide financial protection against high medical costs. The program incorporates a variety of benefit plans from which employees can choose. The following summary provides a brief overview and high level summary of the benefits that may be available as a member of the faculty or staff working at least 20 hours per week in a regular or conditional position at Charles R. Drew University of Medicine and Science. For more information, visit https://www.cdrewu.edu/academics/facultystaff/Offices/Benefits
Charles R. Drew University is an Equal Opportunity Employer