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MAINTENANCE SUPERVISOR 2
University of Washington
| As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years. UW Facilities manages the University’s buildings, infrastructure and land, with more than 1,100 employees in a variety of fields. The Asset Management group includes Capital & Space Management, Real Estate, Sustainability and other teams responsible for planning and workload management. The Operations group includes Project Delivery, Maintenance & Construction, Campus Utilities & Operations, Building Services, Transportation Services and Safety. Supporting these groups, as well as the separate Emergency Management team, are the Business Intelligence & Information Technology group and the Finance & Administration group. Maintenance & Construction has an outstanding opportunity for a Maintenance Supervisor 2 to supervise and manage assigned maintenance program crews including leads, journey-level and semi-skilled trades in the performance of maintenance and construction to ensure that preventive maintenance, corrective repairs, tenant improvement and small remodels are performed at a level and standard that meets required specifications, budgetary constraints, and UW policies. Primary Duties and Responsibilities Maintenance Program Execution •Direct, coordinate, and review the schedule of maintenance crews, and/or multiple trades in the installation, repair and alteration of campus buildings, grounds, equipment, utilities and other facilities. •Read plans and blueprints. •Determine scope of work, materials needed, their availability and estimated costs, and ensure compliance with applicable standards and codes. •Conduct regular project site visits. •Monitor work to ensure that all work requests meet quality and productivity expectations, established safety standards, and that crews follow M&C customer communication expectations and internal work order system protocol. •Ensure work orders are on schedule, within budget and that all work order financial documentation is accurate and up-to-date. •Routinely provide work status, cost, and schedule information and follow up as necessary with customers. •Monitor and utilize productivity reports to ensure efficient use of resources. •Provide feedback to the Maintenance Zone Manager. •Write reports as required. •Execute preventive maintenance programs on assigned facilities, building systems, and equipment and provide feedback to improve the management of major assets and equipment. •Procure, distribute and account for equipment, tools and supplies necessary for an efficient and effective Maintenance Zone operation. •Operate service vehicles to review work sites, transport equipment and personnel. Personnel •Responsible for the overall supervision, development, and management of assigned staff personnel. •Monitor, inspect and assess employee performance providing feedback necessary to meet performance standards. •Address and resolve employee performance and behavioral issues. •Conduct and/or participate in fact findings. •Implement and participate in employee corrective action as required. •Conduct annual performance reviews of assigned personnel. •Review and approve timecards. •Review and approve leave requests according to policies and procedures. •Oversee and participate in the recruitment process. •Conduct reference checks and make hiring recommendations to the hiring manager and department Director. •Ensure personnel attend required training as scheduled. •Proactively coordinate with training personnel when requesting new training classes. •Monitor attendance records to ensure area personnel are up-to-date. Organizational Leadership and Engagement •Positively support all management directives and actively promote the purpose and foundational values of M&C. •Ensure adherence to M&C protocols and all UW and UW Facilities policies and procedures including the UW Facilities Leadership Standards, Individual Accountability Protocols (IAP), and Management Accountability Protocols (MAP). •Participate in and follow through with FMC process improvement initiatives including Balanced Scorecard (BSC), incorporating Lean principles into internal work processes, and promoting employee engagement in continuous improvements and innovation. •Continuously promote and enforce a safe work environment. Coordination •Communicate with Maintenance Zone personnel, other UW Facilities shops as well as external business partners such as Design Services, Capital Planning & Design and UW Information Technology, to facilitate work. •Promote excellent customer service through effective, courteous and professional interactions with clients, colleagues and the campus community. •Represent M&C at meetings promoting the professionalism of the organization. Compliance •Know and ensure that assigned personnel comply with occupational health and safety regulations that apply to work actions and conduct on the job, including Safety Data Sheet (SDS) instructions, and the use of personal protective equipment (PPE) as required. •Apprise the Zone Manager of all safety issues. •Maintain professional knowledge of and follow current code/ordinances, training requirements, and certification/licensing requirements and ensure employees are adhering to same. Other •Other duties as required. Core Competencies •Demonstrate personal integrity and trustworthiness. •Manage stressful situations and changing priorities effectively. •Anticipate, recognize and resolve problems. •Be responsible and accountable. •Use organizational skills and provide attention to details. •Maintain a positive, optimistic, and success-oriented attitude. •Exercise professionalism, which includes being tactful and courteous. •Exhibit a professional work ethic. •Continuously promote a safe work environment. Requirements include: •Three years of full-time experience as a journey trades worker, General Maintenance Mechanic 2, or equivalent including one year of full-time experience in a lead or supervisory capacity. •Possession of a valid motor vehicle operator's license. Additional Requirements include: •Excellent interpersonal and oral/written communication skills and a proven ability to work successfully with people at all levels throughout the organization and with a wide range of internal and external stakeholders. •Able to maintain professional behavior and composure in a fast paced, dynamic, customer service-driven environment. •Excellent problem-solving skills. •Able to anticipate and recognize problems, and develop and implement creative, cost-effective solutions. •Able to function within a complex regulatory environment. •Demonstrated ability to effectively interpret and apply standards, regulations, policies, and procedures. •Excellent organizational skills. •Able to work independently and successfully prioritize and coordinate multiple programs and assigned tasks. •Demonstrated flexibility to meet changing and unpredictable requirements. •Must possess strong personal integrity, trustworthiness, and professional work ethic. •Proven ability to lead by example in both performance and behavior and to hold employees accountable to established expectations. •Demonstrated positive, optimistic, success-oriented attitude and ability to positively support the organization, applicable policies, and management decisions. •Proven ability to take direction, meet expectations, and work cohesively as a member of a team. •Demonstrated proficiency with standard productivity software including Microsoft Office Suite or equivalent products. •Possession of a valid Washington State driver’s license. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. | |||
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