Plans, implements, coordinates and manages all mechanical operations, maintenance, communications, energy management, and manpower development programs for a region of sites (5). The ideal candidate will hold strong experience in managing Building Automation Systems, ideally Metasys, with operations, maintenance and upgrades and strong program management experience to include process improvement and procedure development. Understanding of Lean and Six Sigma tools preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages technical staff, including hiring, training, personnel development. Manages operations and maintenance for assigned facilities and assists in development of operating and capital budgets. Assists in operations and maintenance issues, troubleshooting and problem solving as required.
Recommends/implements improvements for preventive maintenance programs on an on-going basis and develop/maintain effective building-specific maintenance and safety procedure manuals. Coordinates maintenance efforts with outside contractors, tenant finish personnel and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC and electrical issues and must remain current with latest HVAC technology trends.
Maintains on-going communication with tenants, clients, owners, facility management team and vendors. May assist in solicitation and acquisition of new management contracts and coordinate development of and/or maintain as-built drawings. Responds to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns. Implements and administers inventory control programs/purchase parts and supplies.
Develops specifications and assists in solicitation and administration of maintenance/repair service contracts. Ensures compliance with applicable codes, requisitions, government agencies and company directives as relates to building operations. Other duties as assigned.
SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
Manage the BMS Technicians; ensure they work safely and are compliant with local and legal requirements, have appropriate training and development, take part in recruitment where necessary, work on developing young talent and succession planning to ensure adequate cover and knowledge. Organize out of hours cover to respond to BAS/BMS issues
Review performance of the BAS/BMS system (number of alarms per week, outstanding work orders, etc) - develop and manage BMS Performance KPIs
Undertake obsolescence and replacement strategy review and make recommendations to client Automation Team
Carry out training of staff, ensure all procedures and instructions are carried out appropriately by doing regular management monitoring
Manage the BMS upkeep and access controls - undertaking annual PPMs as per the SOP
Manage control system Information Technology/Operation Technology components i.e. backups/disaster recovery, network/communication and remote access management
Ensure any security updates / patching and configuration changes are implemented in an efficient manner and reported back where appropriate (e.g. in the case of cyber alert)
Review maintenance plan for BAS/BMS and identify opportunities for efficiency gain and cost reduction by analyzing and optimising planned preventative maintenance and calibration (reviewing frequency and content of PPMs and modifying to make improvements)
Manage and update asset inventory lists of Automation components (not just BMS), ensuring that any changes are documented correctly and that systems/SCADA are updated when changes take place
Attend BAS/BMS related project meetings and ensure changes follow the defined automation strategy, redundant systems are removed and ensure documentation is updated accordingly
Support major equipment issues and failures by reviewing and supporting remediation actions e.g. whether to change out equipment or repair, temporary repairs, change controls if required
Attend management monitoring meetings with client Automation team
Review maintenance contracts with third party vendors and ensure their remit is defined adequately and deliverables are clear and appropriate. Assist client to ensure best value for money is obtained in terms of minimising external contract support and maximizing the use of internal resources (i.e. service partner BAS/BMS techs)
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from four-year college or university and a minimum of four years of experience and/or training. Or equivalent combination of education and experience. Knowledge and understanding of all applicable practices and techniques, laws, project controls and environmental regulations to include safety regulations. Prior experience in BAS management of Metasys system highly preferred.
CERTIFICATES and/or LICENSES
Universal CFC certification preferred. Certification / license in two or more of the following is desired, and certain certifications may be required by local / state jurisdiction: electrical, mechanical, HVAC and refrigeration systems, boiler, plumbing. Facilities Management certification is desired.
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system. Working knowledge and understanding of architectural, electrical and mechanical systems. Understanding of leases, contracts and related documents.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.
Internal Number: 21006464
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.