Energy & Facilities (E&F) operates and manages Harvard's energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as 24/7 facilities -related call, alarm monitoring and dispatch center. E&F provides a broad portfolio of labor-based services, including building maintenance, landscaping and custodial to a large portion of the University, as well as engineering, technical, and sustainability services. Facilities Maintenance Operations (FMO) is group within Harvard Campus Services that offers building and landscape maintenance, and custodial services to Harvard schools and units on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore manages by the same principles that guide any successful maintenance services business.

Position Summary: Facilities Maintenance Operations (FMO) offers building &landscape maintenance, and custodial services to Harvard faculties and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business.

Provides initial response, triage, stabilization and/or repair for all types of building infrastructure maintenance requests, with emphasis on HVAC systems. Inspects, adjusts, modifies, and repairs all types of boilers, heating systems, cooling systems and auxiliary equipment. Interprets mechanical plans and prints and updates as necessary. Monitors, queries and reports on the status of building systems managed by DDC technology. Initiates follow-up actions as required. Provides responsive customer support in all phases of building maintenance and operations. Assists and advises customers on maintenance solutions and provides follow-up on progress and status of work. Performs other core skills of the trades and related duties as required. May be assigned to work independently or as part of a multi-trade team under the guidance and direction of the Area Supervisor and/or Working Foreperson.

Emergency Status Designation: Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management).

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard's Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's

Five years related experience in the maintenance and operation of complex building system infrastructure. Must possess a current State HVAC license (or equivalent). Must have Siemen's experience and relevant training

Must be knowledgeable and experienced in the installation, operation, trouble-shooting, maintenance and repair of all types of commercial building heating and cooling systems. Must observe and comply with all standard safety codes and practices, perform work in accordance with recognized trade and University standards. Must be able to read and interpret detailed plans, specifications, operating manuals and other written materials associated with this trade. Must be able to effectively communicate with peers and customers.

Technology Skills Required: Basic proficiency and understanding of Windows® based software applications. Demonstrated proficiency with electronic mail, MS® Office, and related desktop and handheld devices and applications required. Familiarity with smartphone technology and willingness to expand skills with handheld device use as required. The Customer has requested the Maintenance Operator must have Siemen's experience and knowledge on making scheduling and setpoint adjustment in the Siemen's System.

Special Requirements:

Must possess a valid driver's license.

Must supply a complete set of hand tools.

Required to wear/use appropriate safety clothing/equipment at all times.

Required to wear to properly wear a uniform and maintain a professional image at all times.