The University of Southern California (USC) is one of the world’s leading private research universities. An anchor institution in Los Angeles and a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.  We are searching for exceptional individuals to help us fulfill our mission: Developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students, and staff that make the university what it is.

World-renowned for its unparalleled combination of academic and athletic prowess, USC has a storied history of collegiate and Olympic success. USC teams have won 133 national championships, establishing the standard of excellence upon which the athletics program is built. The Women of Troy have claimed 90 individual NCAA crowns while USC’s 327 men’s individual NCAA titles are more than any other university. The USC football program, which competes in the historic Los Angeles Memorial Coliseum, has won 11 national championships, competed in 34 Rose Bowls with 25 wins, and produced 516 NFL Draft Picks, including five first overall selections. USC is the leader among U.S. universities for most all-time Olympians, medalists, and gold medalists. USC’s 326 all-time Summer Olympics medals would tie for 12th most among all countries, while its 153 gold medals would be 11th most.

The vision of the USC Department of Athletics is to be the most student-athlete centered athletics program in the country. USC Athletics is committed to serving and empowering its student-athletes by providing the support, resources, and environment for student-athletes to pursue a world-class education; engage in a meaningful and fulfilling college experience; transform into the best versions of themselves; compete for championships, and prepare to thrive after USC. A member of the Pac-12 Conference and Mountain Pacific Sports Federation, USC is proud to support nine men's (baseball, basketball, football, golf, swimming and diving, tennis, track and field, volleyball, water polo,) and 12 women's (basketball, beach volleyball, cross country, golf, lacrosse, rowing, soccer, swimming and diving, tennis, track and field, volleyball, water polo) teams across 12 athletics venues.

JOB DESCRIPTION

USC Athletics is looking to hire a Director of Facilities to join our staff and student community of 600+ individuals.  This role will manage the daily operations, repair and maintenance, and improvement projects for the Galen Center. Working as part of a collaborative team this position is responsible for ensuring the facility meets high standards for efficient operation, safety, maintenance, cleanliness, security, customer service, and event execution. The Facility Manager supervises and coordinates the workflow of assigned personnel and contract labor.

Reporting directly to the General Manager of the Galen Center, the Director of Facilities will work in collaboration with Athletics coaches, and support staff to identify facility needs The ideal candidate will have successful experience working in a team environment and the ability to promote a team atmosphere with all employees as well as strong analytical and problem-solving skills to effectively prioritize and manage changing demands. Knowledge of and experience working in higher education is preferred along with an understanding of the unique culture and needs of college athletes.

This position serves a diverse student and staff population and must demonstrate a commitment to improving outcomes for historically under-served populations and is expected to contribute to the program’s diversity, inclusion, and equity efforts. USC Athletics is committed to increasing diversity in its staff and welcomes applications from persons of all backgrounds, ethnicities, races, genders, and sexual orientations.

This is an exempt position with work expected on weekends, evenings, and/or holidays.

Roles and responsibilities to include:

• Oversee the daily operations of the Galen Center; safety, security, scheduling, setups, cleanliness, equipment operation, and waste management
• Oversee comprehensive repair and maintenance program to include work order management system, preventative maintenance, and corrective maintenance programs
• Day-to-day supervision of the management services agreement
• Provides event support and troubleshooting during scheduled events, including sports equipment, scoreboards/videoboards, lighting, plumbing, electrical, concessions equipment, competition surfaces, custodial, HVAC, A/V equipment, and broadcast TV networks
• Organize and lead regular meetings to communicate plans and expectations
• Monitors productivity and assures adequate and efficient staffing levels for daily and event operations
• Provides outstanding customer service to all internal and external customers through clear communication, responsiveness, and innovative problem solving
• Plans and directs facility setups, conversions, and HVAC schedules for daily and event use
• Routinely inspects the facility and equipment to ensure standards are being met and suggests necessary changes in maintenance programs if needed
• Works closely with the General Manager, coaches, and support staff to identify facility needs, diagnose problems, determine projects and implement corrective measures
• Manages facility-related expenditures, closely monitors budgets, and identifies cost-saving measures or opportunities for improvement
• Oversees custodial services to include performance, schedule, and event cleanups
• Coordinates with USC FPM, Aramark, contractors, and vendors to complete routine preventative maintenance, corrective maintenance, and improvement projects
• Keeps accurate and complete records of inventory, maintenance, and operational procedures
• Assures safety is always a priority and complies with USC EH&S and USC Fire-EMS programs
• Assures compliance with USC purchasing protocols, ADA codes, NCAA and PAC12 rules
• Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold the principles of the USC Code of Ethics.
• Performs other related duties as assigned or requested by the General Manager of the Galen Center. The University reserves the right to add or change duties at any time.

Preferred Qualifications:

• The ideal candidate will possess a Bachelor’s Degree. Combined experience/education as a substitute for minimum education.
• 5 years working in Facility Operations ( minimum required: 3 years)
• Must be able to establish and maintain positive working relationships by utilizing outstanding interpersonal skills.
• Must have excellent written and verbal communication skills, along with the ability to effectively prioritize and manage changing demands.
• Strong analytical and problem-solving skills and experience using sound judgment in situations requiring independent initiative and tact.
• Must be able to overcome obstacles independently, comfortable making decisions, and take full ownership of responsibilities.
• Ability to demonstrate the highest level of integrity and ethical standards
• Ability to work nights, evenings, and weekends.
• Experience working in higher education and/or a sports-related field ideal.

To Apply

All candidates must submit a (1) resume or curriculum vitae, (2) and cover letter explaining the candidate’s interest in working at USC, qualifications for the position, impact the candidate would make on the department of athletics and how the candidate would contribute to the department's goal of promoting diversity, inclusion, and equity in higher education and sport. Additional materials may be requested at a later date. All USC employees will undergo reference checking and background screening prior to hire.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. 

Minimum Education: Bachelor’s degree; Combined education/experience as substitute for minimum experienceMinimum Experience: 3 years; Combined education/experience as substitute for minimum experienceMinimum Field of Expertise:Three years of intercollegiate athletic experience at the Division I level. Knowledge of, and compliance with, NCAA, conference and university rules and regulations. Knowledge of event scheduling methods, facility use agreements and event planning process. Ability to make quick, rational decisions. Ability to work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, disabled, sexual orientation and cultural populations of community college students. Ability to communicate effectively, both orally and in writing, demonstrating advanced writing skills. Demonstrable ability to establish and maintain effective working relationships with those contacted in the course of work. Strong knowledge of standard safety practices using equipment and other requirements of workplace safety.