The Facilities Operations Manager will frequently communicate with occupants and department coordinators to manage repairs/replacements of buildings systems/components, renovations, organize planned and unplanned system shutdowns. The FOM will ensure coordination and completeness of renovations by the Planning, Design and Construction group.

The candidate will participate and contribute to the Facilities Group long-range and strategic planning, as well as assist in the development and tracking of the detailed, zero-based annual operating budget. The candidate will develop and implement innovative processes and programs that reduce operating costs, improve efficiencies and increase productivity. While also monitoring and managing contracted services as required – including initiating purchase orders for goods and services within area of responsibility, actively monitoring performance criteria per scope of work and contractual agreements, periodic bidding, and change orders. Which at times may require assisting with the implementation and management of new and existing maintenance service contracts – i.e. elevators, facilities maintenance, sterilization, pest management, wastewater management, etc.

The candidate must have an attention to detail to review bids and invoices, and actively monitor trend data and contractor performance indicators. While proactively overseeing all building infrastructure services in accordance with HMS standard processes, procedures, goals, and values. Continuous learning, industry experience, and exposure are a necessity. This will occur through participation in benchmarking, industry education seminars, and conferences which may require occasional travel

This position is based in Boston and some in-person on-campus work will be required, and flexible/remote work is an option. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, MA, MD, ME, NH, NY, RI, and VT). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard's Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's

Bachelor's Degree required. 8 years of progressively responsible experience as a Facilities Management professional including building systems function and diagnosis - cause analysis; contract administration; project familiarity in a research-based or related environment.

EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.