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Group14 Engineering, PBC

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Associate Director of Ice Arena
Position Summary Responsible for the day to day operations of Slater Family Ice Arena, events and activity schedules, facility conversions, cleanliness of public areas, supervision of student staff and the overall safety of patrons.  Responsible for the management/oversight of the customer service and retail sales operations which includes the development, management and implementation of the customer service/retail annual budget. Develop and implement efficient policies & procedures to assist in the health and well-being of all customers. Manage all over-the-counter customer service, sales, inventory control, purchasing of merchandise mix along with customer service training for BGSU Ice Arena student staff.  Perform and make substantial independent decisions related to the ov


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