The primary role/function of this position will be to provide system administration and technical support as the subject matter expert for facilities applications and their complex IT infrastructure. Including:
Conduct business and system process analysis, developing creative solutions to complex problems.
Liaison between Facilities and IT/vendors in support of implementations.
Oversight and maintenance of system documentation templates and requirements.
Focus on safety, reliability, and process improvement on all manners of work and interactions.
System administration and technical support as subject matter expert.
Recommend infrastructure architecture for applications based on vendor requirements, IT offerings, and business requirements.
Analyze various options to balance requirements, risks, and cost.
Plan, lead, and execute application upgrades and implementations.
Monitor and troubleshoot application performance and availability issues engaging IT teams as needed.
Participate in one week on-call rotation and assist team members with technical efforts.
Raise or track issues, lead resolutions, identify root cause or lessons learned, document, and propose improvements.
Lead or participate in multiple projects.
Develop web applications, web services, and interfaces applications to solve complex business problems.
Automate repetitive tasks, create reports and dashboards, and continuously improve our processes.
Create, maintain, and review system documentation.
Cross-train with other team members, learning new skills and providing back up and workload support when needed.
Stay current with emerging technology and industry trends.
Anticipate business needs and propose new solutions.
Four-year degree in Computer Science or related field
Considerable and progressive experience in systems and business analysis; data mining and computer programming.
Three years of experience working with complex enterprise IT systems and networks.
Two years of experience with network support, troubleshooting, and network security.
Two years of experience with Windows and Linux server and Windows desktop support and troubleshooting.
Proficient in identifying and documenting legacy application infrastructure.
Experience with SQL and Oracle database queries and reporting.
Experience with building management systems, Maximo, HVAC, and power monitoring systems preferred.
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
The employee will be able to perform the assigned duties and responsibilities with or without reasonable accommodations: ability to work in a sedentary position for long periods of time, ability to communicate/ exchange information, fine motor coordination/dexterity necessary for keyboarding or typing, and may require reaching, bending, twisting, stooping, moving about, lifting of up to 10 pounds, etc., with or without the use of assistive/adaptive devices.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely. More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.