Position Description: The Operations Administrative Assistant assists in the day-to-day operations of the property. These duties include customary administrative support for the General Manager, Operations Manager and Maintenance Manager. The Operations Administrative Assistant is a front-line ambassador for the following:
Essential Job Functions:
Act as a liaison between tenants and property management, maintenance, HVAC, marketing, and housekeeping. Distribute information via email or phone as needed.
Assist the property Operations Manager and Maintenance Manager with tasks related to tenants.
Provide COI requirements for vendors, contractors, tenants; upon receipt verify insurance coverage is adequate.
Regularly update and maintain recordkeeping of tenant contact information and emergency contacts.
Maintain and update storage inventory log and ensure that renewal proposals are sent out prior to expiration in partnership with specialty leasing.
Maintain and update office occupancy records.
Maintain pertinent information and documentation for lease execution and move in requirements (i.e., business information, sign approval, first and last month’s rent, insurance certificates, etc.) and track for ongoing compliance.
Build strong professional relationships with center merchants.
Maintain and update various databases for the Property Management Team including, but no limited to Yardi, MacCentral, Docu-Sign, and Kipsu platforms.
Work with Accounts Payable and process invoices as needed.
Support Leasing Administration by preparing any correspondence including but not limited to the Retailer Handbook, default letters, possession of space, open/close notices, and maintenance of tenant files.
Work with the Security department in communication with visitor and contractor access needs for buildings and other property locations.
Review and research of all legal document and lease language for merchants.
Assist the Operations Manager with any new pre-construction meetings, including collection of CCR’s, COI, permits, contractor license, schedule and checks for fees.
Maintain vendor files (Landscaping, Fire Alarm, Parking Lot Sweeping, etc.,).
Coordinate tenant work with cranes; proper COI’s for crane and vendor communication.
Attend all mandatory meetings and emergency trainings.
Flexibility of schedule for evening and weekend hours for special events as requested.
All other duties as assigned.
Requirements and Qualifications:
High School diploma or equivalent.
Minimum 5 years administrative experience.
Experience in commercial real estate administration preferred.
Intermediate knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook.
All applicants must be able to perform the essential functions of the position, including corresponding core job requirements, with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities (and others in accordance with applicable law) to perform the essential functions of the job, consistent with applicable laws and Company policy.
A Culture of Belonging
At Macerich, we are committed to a diverse, inclusive, and equitable workplace. We believe our diversity creates value for our employees, workplaces and town centers, and the communities we serve.
We strive to hire great people from diverse backgrounds, and we are stronger for it. We want our employees to thrive, feel valued and respected, and therefore encourage a culture of learning, acknowledging, and celebrating individual uniqueness. We are proud of our practices and the equal opportunity for employment and advancement we foster across the organization.
In support of our culture of belonging, Macerich welcomes qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy (including childbirth and pregnancy-related medical conditions), sex, gender expression or identity, sexual orientation, citizenship, or any other characteristic or class protected under federal, state, or local law. Additional information is contained in Macerich’s Anti-Harassment, Discrimination and Retaliation Policy, which can be provided to applicants upon request. Macerich also provides reasonable accommodations to qualified individuals with disabilities. If you require accommodation during the application process or your employment, please contact Human Resources.
Macerich, an S&P 500 company, is a fully integrated self-managed and self-administered real estate investment trust, which focuses on the acquisition, leasing, management, development and
redevelopment of regional malls throughout the United States (NYSE:MAC).